At TasGitar.id, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information:
- Name
- Email address
- Phone number (e.g., WhatsApp)
- Shipping and billing address
- Transaction Details:
- Payment method and details (processed securely through third-party services)
- Order history
- Automatically Collected Information:
- IP address
- Browser type and version
- Pages visited on our website
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Processing:
- To process and deliver your orders, including payments, shipping, and notifications.
- Customer Support:
- To respond to your inquiries or complaints.
- Marketing and Promotions:
- To send updates, promotional offers, or newsletters if you have subscribed.
- Website Improvement:
- To analyze user behavior and improve the functionality of our website.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers:
- Shipping companies and payment processors to fulfill your orders.
- Legal Requirements:
- If required by law or to protect the rights, property, or safety of TasGitar.id, our customers, or others.
4. Data Security
We take appropriate security measures to protect your personal information, including:
- SSL encryption for secure online transactions.
- Limiting access to personal data to authorized personnel only.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance user experience and gather analytics. By using our site, you consent to the use of cookies. You can disable cookies through your browser settings, though some features of the site may not function properly.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information by contacting us.
- Opt-out of marketing emails by clicking the “unsubscribe” link in our emails.
7. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us:
- Email: info@tasgitar.id
- WhatsApp: +62 851-8314-3815
- Business Hours: Monday – Friday, 09:00 AM – 05:00 PM (WIB)
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.